What is the best fuel to burn on a multi-fuel stove?

We have a number of fuels suitable for use on multi-fuel stoves, Oxbow Excel and Oxbow Red are two of the best, however depending on the manufacturers instructions House Coal can also be used. Anthracite is another suitable, but this needs more airflow and is harder to burn than the others.

What is the best fuel to burn on an open fire?

The best smokeless fuel is Oxbow Excel, house coal is a very good alternative depending if you are in a smoke control zone.

If you need any help choosing your fuel please contact us we are always happy to help.

How much does delivery cost?

Delivery is free to all Mainland UK excluding the highlands, islands and northern Ireland.

How long will delivery of a pallet take?

We usually dispatch orders the same or next day & you should receive delivery within 3-4 working days of dispatch.

Who makes the delivery? 

The delivery is made by a national pallet delivery company,  who will be in touch with you by telephone to arrange delivery.

I live locally do you deliver smaller quantities?

Yes please see www.thamesvalleyfuels.co.uk to place an order.

What is your returns policy?

We will accept returned goods within 7 days of delivery that are in an undamaged, unopened and unused condition. All goods must be returned to our premises. We accept no responsibility for your costs of returning the goods.